FAQ
What are the shipping options and costs to the US? We offer the following shipping methods within the United States:
- Express Shipping (3-6 business days): $20
- Free Standard Shipping (7-14 business days): $0 (for qualifying orders)
- Standard Shipping (7-14 business days): $10
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Returns & Exchanges
What is your return policy? We want you and your baby to be completely happy! You may return unworn items in original packaging (with tags attached) within 30 days of delivery for a refund or exchange. Return shipping is the customer's responsibility unless the item is defective.
How do I start a return or exchange? Log into your account → Go to your order → Submit a return request. Our team will review it promptly.
Product Questions

What sizes do you offer? We specialize in Newborn (0-3 months), 0-3M, and 3-6M sizes. Please check the detailed size chart on each product page for accurate measurements (length, weight recommendations).
Are your clothes safe and gentle for newborns? Yes! We use premium, soft cotton, organic cotton blends, and breathable fabrics that are gentle on sensitive skin. Most items are tag-free or have soft labels. All clothing meets US safety standards.
How should I care for the clothes? Machine wash cold on gentle cycle with like colors. Tumble dry low or air dry to keep fabrics soft. Avoid bleach to preserve colors and softness.
Orders & Other
How is my order packaged? We fold and pack items carefully with love so they arrive fresh and ready for your little one.
How can I track my order? You will receive a tracking email after shipping. You can also check the status anytime in your account under Order History.
Do you offer gift options? Yes! Beautiful gift wrapping and a personalized message card are available at checkout — perfect for baby showers, welcome gifts, or new parents.
How do I contact customer support? Email us at: support@radiantinfant.com We reply within 24 hours on business days (Monday – Friday).